Recallbin Terms of Service

Effective: November 11, 2026. These terms are between you (the organization installing Recallbin, and the people who use it) and Front Porch Puzzle Press ("we"). If your organization accepted the Atlassian Marketplace Standard EULA for Recallbin, that agreement applies and these terms add detail to it.

1. The service. Recallbin is an app for Jira Cloud, built on Atlassian Forge. It keeps snapshots of Jira issues as they change so that Jira administrators can see deleted issues and restore them.
2. Price. Recallbin is currently free on the Atlassian Marketplace. If we introduce paid plans, they will be sold and billed by Atlassian through the Marketplace, and we will announce them in advance on this page and in the Marketplace release notes.
3. Your content. Snapshots are stored in Atlassian-hosted Forge storage attached to your site and deleted on the retention schedule your administrator sets. Restored issues are new Jira issues with new keys. Attachment files are not stored. You are responsible for what you and your users put into Recallbin.
4. Acceptable use. Don't use Recallbin to break the law or Atlassian's terms, to attack or interfere with the service, or to try to get around its permission checks or safety features.
5. Data. The Recallbin Privacy Policy describes how data is handled. In short: Recallbin stores issue snapshots and deletion records in Atlassian's Forge storage for your site. It sends nothing to us.
6. As is. We test Recallbin thoroughly and fix problems promptly, but it is provided "as is", without warranties beyond those the law requires.
7. Liability. As far as the law allows, we are not liable for indirect or consequential losses. Our total liability for any claim is limited to what you paid for Recallbin in the 12 months before the claim.
8. Changes and ending. If we update these terms, we will post the new version here with a new effective date. You can stop using Recallbin at any time by uninstalling it. If we ever discontinue it, we will give reasonable notice.
9. Contact. hello@frontporchpuzzlepress.com

Atlassian, Confluence and Jira are trademarks of Atlassian. Recallbin is not affiliated with or endorsed by Atlassian.

Lifetime access and product retirement

A "Lifetime" or one-time purchase gives you access for as long as we offer this product. If we ever retire it, we will tell you at least 90 days ahead by email and on the product page, keep it working until then, give you a final working version or a way to export or download your work where we can, and refund purchases made in the 90 days before the notice if you ask. If our license check can't reach Gumroad or our server, a license that was already verified keeps working. The full policy is at frontporchpuzzlepress.com/lifetime-access.