Supplywren Terms of Service

Effective: November 10, 2026. These terms are between you (the shop installing Supplywren) and Front Porch Puzzle Press ("we").

1. The service. Supplywren is a Shopify app that suggests what to reorder from your suppliers, keeps your purchase orders, receives deliveries into your Shopify inventory, checks supplier invoices against what arrived, and writes each received product's cost to Shopify.
2. Plans and billing. The Free plan covers 3 suppliers, 10 new purchase orders a month and 1 receiving location. Paid plans are billed by Shopify on your Shopify invoice, in US dollars, monthly or yearly as you choose, after the free trial shown when you subscribe. You can change or cancel your plan at any time on the Plan page or by uninstalling. A plan limit never stops work already under way: open purchase orders can always be received, closed and undone, and moving to a smaller plan deletes nothing. Refunds follow Shopify's billing rules; contact us if you were charged in error.
3. Changes in your store. Installing Supplywren changes nothing in your store. When you mark a purchase order as ordered, its quantities show as "incoming" in Shopify (you can turn this off). When you receive a delivery, the units are added to stock at that order's location and (if you leave it on) each product's "Cost per item" is updated; undoing a delivery reverses these. Supplywren never changes prices, hides products or blocks checkout.
4. Your responsibilities. You decide what to order, from whom, and at what price. Reorder suggestions are calculations from your own sales and settings, not advice; check them before you order. Supplywren is a record and calculation tool; it does not give legal, tax or accounting advice, and you remain responsible for your own books, your supplier relationships and what you send to suppliers. Please check stock with a count from time to time, as you would with any inventory system.
5. Accuracy. We work hard to make every calculation exact and test it thoroughly, but the service is provided "as is". If you find a figure you believe is wrong, tell us and we will investigate promptly. Every cost change Supplywren makes is listed in the app's cost history with the numbers behind it.
6. Acceptable use. Don't use Supplywren to break the law, to break Shopify's terms, to send unwanted email, or to interfere with the service.
7. Data. Our handling of data is described in the Supplywren Privacy Policy. Your data stays yours; you can download your purchase orders and cost history as CSV at any time, on any plan.
8. Liability. To the extent the law allows, we are not liable for indirect or consequential losses (including lost sales from stock-outs or over-ordering), and our total liability for any claim is limited to the fees you paid us for Supplywren in the 12 months before the claim.
9. Changes and ending. We may update these terms and will post the new version here with a new effective date. You can stop using Supplywren at any time by uninstalling it. We may suspend accounts that misuse the service, and we will give reasonable notice before discontinuing it.
10. Contact. hello@frontporchpuzzlepress.com

Lifetime access and product retirement

A "Lifetime" or one-time purchase gives you access for as long as we offer this product. If we ever retire it, we will tell you at least 90 days ahead by email and on the product page, keep it working until then, give you a final working version or a way to export or download your work where we can, and refund purchases made in the 90 days before the notice if you ask. If our license check can't reach Gumroad or our server, a license that was already verified keeps working. The full policy is at frontporchpuzzlepress.com/lifetime-access.