Noteplank Support

Questions, bugs or license trouble? Email us and a real person will answer.

Contact

Email hello@frontporchpuzzlepress.com with "Noteplank" in the subject. We answer within one business day, usually sooner.

What to include

• Your Jira site address (yoursite.atlassian.net).
• What you clicked and what happened (a screenshot helps), and the page or issue link if it's about one.
• For editing questions, the dashboard name and which edit permission mode the gadget uses.

Never send passwords or API tokens; we never need them.

Billing and refunds

The app is free today. Any paid plan is sold and billed by Atlassian through the Atlassian Marketplace, which handles trials, renewals and refunds. If something about a charge looks wrong, email us and we'll help sort it out with Atlassian.

More help

How-to steps and common questions are on the Noteplank page. See also the privacy policy and terms of service.